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Accessibility Statement 

Our aim at the Regulator of Social Housing is to provide accessible services. We take our responsibilities in this area very seriously, and regularly review how best to improve our products and services. We welcome the insight that this regular dialogue brings as part of our business continual improvements.

Our website offers a range of accessibility tools such as but not limited to:

Where applicable, we will ensure the following in the content of the webpage is understandable. This includes:


This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliance listed below, and apart from ‘the exemptions’ of Principle 1: As we do not play video on this webpage.

Our Software Developers assess the requirements and need in compliance with Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations:

Feedback and contact information

If you need information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille please:

We’ll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please provide full details to the Regulator of Social Housing by emailing

Enforcement procedure

If you contact us with a complaint and you are not happy with our response, please contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Preparation of this accessibility statement

This statement was prepared on 19 October 2021.

Last reviewed on 19 October 2021.

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